We accept returns for full-price optical and sunglasses products at any time in the first 14 days or 30 days exchange. Simply visit the store where you purchased them, or email [email protected] if you purchased online. Our returns policy is only applicable to orders within Canada***.
All on sale items are final. There is no refund or exchange for change of mind (including for example, but not limited to, colour, size, and/or style changes). There is a 1 year standard warranty for manufacturer’s defects on all products. Please contact [email protected] for warranty enquiries.
IPURLE reserves the right to refuse free shipping and/or returns to certain customers who abuse the free returns and refunds policy. Customers concerned will be warned before the shipment of their most recent purchase.
*** Initial shipping charge is non-refundable.
iPurle is not responsible for additional custom fees.